Shipping Policy
At K9Stuff, we work to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.
Shipping Locations
We ship products across India and also offer international shipping for selected locations.
Order Processing Time
Orders are usually processed within 1 to 3 business days after payment confirmation.
Custom or special order products may require additional processing time depending on the product type and availability.
Delivery Time
Estimated delivery time may vary based on the delivery location and courier service.
- India Orders: Usually 3 to 7 business days
- International Orders: Usually 7 to 15 business days
- Remote Area Deliveries: Usually 7 to 15 business days
Delivery timelines are estimated and not guaranteed.
Delays caused by courier services, weather conditions, public holidays, customs clearance, or unexpected situations are beyond our control.
Shipping Charges
Shipping charges are calculated based on the order size, weight, and delivery location.
International shipping charges may vary depending on the destination country and courier service.
Order Tracking
Once your order is shipped, tracking details will be shared on the provided phone number, email address, or available contact method.
Incorrect Address Information
Customers are responsible for providing correct shipping details during checkout.
K9Stuff will not be responsible for delays, failed deliveries, or returned shipments caused by incorrect address or contact information.
Delivery Attempts
If the courier company is unable to complete delivery after multiple attempts, the order may be returned to us.
Additional shipping charges may apply for reshipping the order.
Delivered Orders
Orders marked as delivered by the courier company will be considered successfully delivered.
K9Stuff will not be responsible for lost or stolen packages after delivery confirmation.
International Orders
International customers may be responsible for customs duties, import taxes, or additional charges required by their country regulations.
These charges are not included in the product or shipping price.
Customs Clearance
International shipments may be delayed due to customs procedures in the destination country.
K9Stuff is not responsible for customs related delays.
Damaged Package
If the package appears damaged during delivery, customers are advised to record an unboxing video and contact us within 48 hours of delivery.
Contact Us
K9Stuff
Delhi, India
Phone: +91 99904 30306
Email: support@k9stuff.in
